Caltex Happy Hour FAQ
1. What is the Happy Hour promotion?
The Happy Hour promotion is a special offer where you can collect digital stamps for purchasing petrol during specific hours and redeem them for rewards. Collect 4 stamps and get 500 BPoints credited to your B Infinite Card or Caltex JOURNEY Card.
 
2. When is the Happy Hour promotion available?
The promotion is available on Monday, Tuesday & Wednesday from 10:00 AM to 12:00 PM at selected participating petrol stations, from 23 September 2024 to 16 October 2024.
 
3. What are the participating petrol stations?
The participating petrol stations are Caltex Pudu, Caltex Setiawangsa and Caltex Jalan Ampang.
 
4. How do I participate in the promotion?
To participate, you must have the B Infinite app installed and with an active B Infinite Card or Caltex JOURNEY Card linked. Simply spend a minimum of RM40 on petrol during the promotion hours at 1 of the participating stations, and you'll receive 1 digital stamp. The stamp will be awarded at midnight the following day.
 
5. What if I don’t have the B Infinite app?
You will need to download the B Infinite app to participate in this promotion. The app is available on both the App Store and Google Play.
 
6. How do I collect stamps?
Stamps are collected digitally through the B Infinite app. Make sure your account is active with a B Infinite Card or Caltex JOURNEY Card is linked to the app to start earning stamps.
 
7. How many stamps can I earn per day?
You can earn a maximum of 1 stamp per day, regardless of the number of eligible purchases made.
 
8. What happens after I collect 4 stamps?
Once you have collected 4 stamps, you will be awarded 500 BPoints. The BPoints will be credited to your account within 5 business days.
 
9. Are there any limits to the number of rewards I can redeem?
Yes, each member can redeem only 1 reward during the promotion.  Additionally, the reward is available on a first-come, first-served basis, limited to the first 100 users per station during the promotion period.
 
10. Can I combine this promotion with other offers?
No, this promotion cannot be combined with any other offers, discounts, or promotions.
 
11. Are the stamps or rewards transferable?
No, stamps and rewards are non-transferable and have no cash value.
 
12. How will I know if the promotion period changes?
Any changes to the promotion period will be communicated at the participating stations and updated on our website.
 
13. Who do I contact if I have more questions or issues?
If you have any questions or need further assistance, please contact us at enquiry@binfinite.com.my
 
14. What if I encounter an issue at the petrol station?
If you experience any issues while participating in the promotion, please speak to the station staff or contact us directly at enquiry@binfinite.com.my
 
15. Where can I find the full terms and conditions of the promotion?
The full terms and conditions is available on our website. Please visit www.binfinite.com.my for more details.

16. I have filled in RM40 of fuel but did not receive a stamp in the app. Why?
Stamps are awarded the next day after your fuel purchase. Please check your app the following day to see your stamp.