Frequently Asked Questions (FAQs): Level Up and Win Campaign 2025

1. How long will the campaign run for?
The Level Up and Win Campaign runs from 1st August to 31st October 2025.

2. What is this campaign about?
This campaign rewards B Infinite members with entries for completing transaction (based on
BPoints earned). The more you transact, the higher your chances to win the following prizes:
a. Flights destination/package
b. Private airport transfer & a full airport lounge + meet & greet experience.
c. Shopping Spree (BPoints and vouchers)

3. How do I earn entries?
The campaign is open to all individual B Infinite members with a registered account (BCard or B
Infinite app). Members earn entries automatically by completing any of the following activities
during the campaign period.
• Earn BPoints at merchants stores.
• Converting partner points to BPoints via the Points Conversion programme.

4. How do I ensure my transactions qualify?
Ensure your transaction is logged using either:
• The B Infinite App (scan the virtual BCard at checkout/cashier)
• The Physical BCard (swipe or scan at checkout)

5. How do I ensure my transactions qualify?
Here are a few example scenarios:
https://www.binfinite.com.my/img/FAQ_Eligible%20Scenario.jpg

6. How is my tier determined?
Your tier is based on your total number of qualified transactions each month. This is designed to
ensure everyone (from casual to power users) has a fair shot at winning.
https://www.binfinite.com.my/img/FAQ_Tier%20Scenario.jpg

• Members will automatically be placed in one reward tier each month, and tier qualification resets
every month. Tiers do not stack or overlap.
• A member can only qualify for one tier per month, based on their highest number of valid
transactions they complete that month.

Here are a few scenarios to guide you
https://www.binfinite.com.my/img/FAQ_Tier%20Qualify.jpg

7. These are the prizes that members will stand to win. Each member can only win one (1) prize
throughout the campaign.
https://www.binfinite.com.my/img/FAQ_Tier%20Winner.jpg

8. When and how will the winners be announced?
Winners will be announced by 30 November 2025 via B Infinite’s social media pages and website.

9. How and when will I receive the prize?
• Gold & Silver winners must collect their prizes from the B Infinite HQ or prize presentation 
ceremony.
• Weekly winners will have their prizes credited to their B Infinite account within 14 working days.
If you won, a B Infinite representative will contact you to notify and verify your details. You may be 
required to sign and return an acknowledgement and acceptance form prior for the release your prize.